Organizational Behavior Management Assignment

Organizational Behavior Management Assignment

Organizational Behavior Management Assignment

Answer the below short essay questions in your own words with at least one APA formatted page per question. You may use references to support your answers. Each question is worth 50 points (300 points total)

1. Explain the open systems view of organizations.
2. Explain Kohlberg’s stages of cognitive moral development.
3. Explain the ABC model of attitude formation.
4. Explain the attribution theory and attribution biases.
5. Explain the Jungian approach to personality (psychological types).
6. Explain Herzberg’s two-factor theory of motivation.

Assignment-2

Scenario: You just graduated from university and have decided to open a small retail store. You have decided that you will need to hire several employees to work in the store and plan to have two people working together for each shift. The tasks of the workers will be to set up merchandise displays, assist customers with their purchases, process customer sales and returns, restock merchandise, and keep the store neat and tidy.

 

1.Explain the skills, knowledge, education, and experience that you will require of the store employees.

Type your answer in complete sentences.

2.Explain why those skills, knowledge, education, and experience is necessary for the position.

Type your answer in complete sentences.

 

• State the leadership style that you will use to manage the store. (i.e. participative, autocratic, delegation) Describe why that leadership style would work best to manage the retail store.

Type your answer in complete sentences.

4.Describe how you will motivate your employees to be highly productive employees.

Type your answer in complete sentences.

5.Explain what you will do or say to ensure that your employees will be highly ethical.

Type your answer in complete sentences.

6.Describe how you would handle the conflict when a customer was rude to one of your employees. How would you prepare them to face challenges like that?

Type your answer in complete sentences.

 

7.Explain what you will do or say when you discover that one of your employees has personally decided to give his/her family members and friends a very large discount on their purchases, without consulting with management.

Type your answer in complete sentences.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument. Organizational Behavior Management Assignment